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Vice President, Client Experience Digital

Chicago, Illinois, United States

Vice President, Client Experience Digital

Responsibilities:

  • Serve as a day-to-day digital/social strategic account contact for a major client
  • Develop and implement innovative social brand strategies that are integrated with overall client marketing objectives/goals, execute plans in partnership with integrated team
  • Become an expert on our client’s business and how their communications objectives help achieve business goals
  • Take broad concepts and strategy and translate them into meaningful, actionable social and platform strategy operating plans that achieve our client’s communications objectives
  • Identify ways to measure success against campaign goals and achievable outcomes; determine methods to collect and present data and analysis to clients as well as internal stakeholders
  • Provide key data and analysis of digital/social/mobile media campaigns to clients as well as internal staff
  • Collaborate with internal and external agency teams to develop and implement integrated media strategy, media planning and program execution
  • Lead development of social media management standards, policies and rules of engagement for social channels, and support strategic guidance for client on digital infrastructure projects 
  • Define KPIs and implement measurement, analytics and reporting methods to gauge success, providing key data and analysis of digital/social media campaigns to clients as well as internal account and management staff; Assess social and digital technological innovations to find ways to further current client offerings and (i.e. PMDs, new social platforms, social listening tools, competitive tracking)
  • Participate in new business pitch development and presentations
  • Works autonomously on POVs and thought-leadership pieces for internal and external communications (clients and industry)
  • Provides ongoing proactive strategic council on areas of opportunity to continue organic business growth and program evolution 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including: 

  • Medical 
  • Dental 
  • Vision 
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit 

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

About Weber Shandwick

Weber Shandwick is a leading global communications network that delivers next-generation solutions to brands, businesses and organizations in major markets around the world. Led by world-class strategic and creative thinkers and activators, we have won some of the most prestigious awards in the industry. Weber Shandwick was named to Ad Age’s Agency A-List in 2020 and Best Places to Work in 2019. Weber Shandwick was also honored as PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018, and PRovoke’s Global Agency of the Year in 2015, 2017 and 2019. The firm earned 25 Lions at the 2019 Cannes Lions International Festival of Creativity. Data-led, with earned ideas at the core, the agency deploys leading and emerging technologies to inform strategy, develop critical insights and heighten impact across sectors and specialty areas, including brand and B2B marketing, healthcare marketing, change management, employee engagement, corporate reputation, crisis management, data and analytics, technology, public affairs, social impact and financial communications. Weber Shandwick is part of the Interpublic Group (NYSE: IPG). For more information, visit http://www.webershandwick.com

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Other opportunities at Weber Shandwick

Interested in careers at Weber Shandwick but didn’t see a job listed that is right for you? Click the associated link based on your location to submit an application to our Canada, Hong Kong, United States and United Kingdom offices. For other locations, please check back as we continue to add new opportunities.