Manager, Client Experience – Healthcare
Washington, District of Columbia, United States
Manager, Client Experience – Healthcare
The Weber Shandwick team in Washington, DC is seeking a Manager for our rapidly growing healthcare practice. We are looking for someone who is passionate about public health and invested in health equity. We’re passionate about expanding the boundaries of what we offer our clients by bringing diverse perspectives to the table.
The Manager will work closely with senior leaders in the healthcare practice, as well as with a team of talented junior staff to provide counsel and manage day-to-day workstreams, in addition to serving as a key client contact. The ideal candidate should be a proactive team player who thrives in a fast-paced, always-changing environment.
To be successful in this role, this individual should bring public health experience working across integrated campaigns that make an impact. You must have exceptional project management, writing and communications skills and an ability to translate client needs into action. Bottom line: you are an ambitious go-getter who loves a challenge.
- Help manage the day-to-day operations of a multi-faceted, integrated campaigns, including but not limited to research, creative concepting and production, writing, digital communications, social and earned media, paid media.
- Work closely with account senior leadership in the development of healthcare communications campaigns, including coordination among interdisciplinary team of research, creative and media strategists.
- Support the development of thought leadership content (blogs, fact sheets, reports, social media posts) for health care clients on a range subjects.
- Contribute to the development of strategic plans and ongoing campaign recommendations for our healthcare clients as needed.
- Support campaign analytics and reporting through maintaining client status reports, including materials, media and website analytics trackers.
- Maintain regular client communication.
- Contribute to ongoing business development, particularly in the public health arena.
- 5-7 years of experience in health care communications, particularly in public health and/or government contracts.
- Experience working closely with several types of teams and ability to facilitate cross-functional team integration.
- The ability to manage multiple projects at various stages simultaneously.
- Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
- Master’s in Public Health preferred, but not required; BA or BS in communications or related degree
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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