Weber Shandwick

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Associate, Client Experience, Corporate Issues

New York, New York, United States

Weber Shandwick’s Crisis & Issues Management Practice helps leading organizations both manage breaking negative issues and events affecting reputation and develop the internal culture and infrastructure needed to anticipate, prepare, and navigate them effectively. From election-related conspiracy theories, environmental protests and multinational bankruptcies to executive controversies and sweeping product recalls to high-profile litigation and fake news, we live at the front lines of media, culture, and conversation. Whether it is a program affecting internal stakeholders or an external effort to protect or defend an organization’s reputation, we work hand-in-hand with colleagues from around the country and globe on a daily basis, providing crisis counsel to clients across industries and sectors, making deep curiosity a requisite for this position.  

Candidate Qualities  

As an Associate, you will have the unique opportunity to help drive communications around these challenging and exciting projects. You will be a day-to-day leader among the team’s junior staff, interfacing directly with senior leadership to help drive research, develop materials, staff projects, scope work, manage vendors, track budget and balance multiple shifting priorities in real-time. The ideal candidate will possess excellent writing skills and the ability to perform in a fast-paced, deadline-oriented environment. You will be intimately familiar with current events and news trends and be able to translate that knowledge into actionable insights for clients. This extends to social and digital communications: you must possess true analytical fluency in this area. A strong academic record is a must, and experience in issues management is a bonus – but candidates of all backgrounds are encouraged to apply. 

What You Will Be Doing   

  • Prepare strong initial drafts of client-facing materials and interface directly with clients as appropriate 
  • Lead small teams to conduct pressing research on a wide range of issues, review and prepare executive summaries and/or analyses detailing clear and concise findings, distill highly complex and large amounts of information into strategic and actionable recommendations 
  • Support new business initiatives through the development of pitch materials 
  • Actively participate in and contribute to discussions surrounding clients’ strategies 
  • Conduct media outreach 
  • What We Are Looking For -Crisis communications, issues management, and/or public affairs experience 
  • Strong understanding of social analytics  
  • Ability to provide strategic and actionable recommendations based on research 
  • Highly effective oral and written communication skills -Basic familiarity with corporate financials 
  • Ability to prioritize multiple tasks and manage deadlines in a consistent manner 
  • Meticulous attention to detail -Resourceful, effective problem solver -Comfortable asking for assistance from and providing direction to team members 
  • Ability to take ownership, manage and see projects through from start to finish -Proactive self-starter and a quick learner 
  • Strong work ethic 
  • Sharp curiosity and an analytical mind  

Basic Qualifications 

  • 1-3 years of professional experience: in an agency/strategic consulting firm, political campaign or organization, law or similar setting 
  • BA or BS, preferably in Political Science, history, journalism, International Relations or similar fields -Knowledge of basic PR skills and client service -Fluent in Microsoft Suite (e.g., Word, PowerPoint, Excel) and proficiency in research, media and social monitoring platforms (e.g., Brandwatch, Sysomos, Cision, Critical Mention, Lexis-Nexis) 

About Weber Shandwick 

Weber Shandwick is a leading global communications network that delivers next-generation solutions to brands, businesses and organizations in major markets around the world. Led by world-class strategic and creative thinkers and activators, we have won some of the most prestigious awards in the industry. Weber Shandwick was named to Ad Age’s Agency A-List in 2020 and Best Places to Work in 2019. Weber Shandwick was also honored as PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018, and PRovoke’s Global Agency of the Year in 2015, 2017 and 2019. The firm earned 25 Lions at the 2019 Cannes Lions International Festival of Creativity. Data-led, with earned ideas at the core, the agency deploys leading and emerging technologies to inform strategy, develop critical insights and heighten impact across sectors and specialty areas, including brand and B2B marketing, healthcare marketing, change management, employee engagement, corporate reputation, crisis management, data and analytics, technology, public affairs, social impact and financial communications. Weber Shandwick is part of the Interpublic Group (NYSE: IPG). For more information, visit 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

NYC Salary range: $52,000 – $60,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.


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Other opportunities at Weber Shandwick

Interested in careers at Weber Shandwick but didn’t see a job listed that is right for you? Click the associated link based on your location to submit an application to our Canada, Hong Kong, United States and United Kingdom offices. For other locations, please check back as we continue to add new opportunities.