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Senior Vice President, Client Experience

Dallas, Texas, United States

Weber Shandwick is seeking a Senior Vice President to join its Technology practice as a Client Experience leader.

Description

You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of our Technology team. You will be responsible for significant aspects of a client relationship and account team and will supervise one big piece of an account with multiple work streams and team members.

Other responsibilities include recommending programs and activities coordinating with client's goals, effectively delegating projects, offering counsel to team members and allocating agency resources to match client budgets. You will also be engaged with business development, strategic program planning, and the development of creative concepts. Ideally, you will have agency or consulting experience in the Corporate/Consumer Communications and Tech space.

The Essentials

  • Thinking: Intellectual curiosity and creativity is a must.
  • Storytelling: Understand the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next.
  • Management: Lead a team, serve as a client lead, develop creative and thoughtful plans, meet deadlines, put out fires and multi-task.
  • Interpersonal: Play nice, whether it’s on a team, with a team or independently. Respect and kindness still go a long way.
  • Communication: Speak, write and edit succinctly and compellingly.

Primary Responsibilities

  • Drive strategic and day-to-day client relations for multiple tech clients.
  • Develop and maintain strong and consistent interpersonal relationships with senior clients and agency teams.
  • Develop campaigns, messaging and content across several different audiences and geographies.
  • Manage and execute content development.
  • Support cross-company integration on various accounts and across skillsets.
  • Project management of client work, campaign execution.
  • Work closely with agency leadership on running the business, including managing client budgets and staff capacity/allocation.
  • Develop, mentor and lead large cross-functional teams.
  • Source, lead and participate in new business efforts.
  • Aptitude for financial analysis.

Qualifications

  • 12+ years of experience, especially in an agency setting; preferable industries include telecom, networks, fiber optics, semiconductor, consumer software, security, antivirus.
  • Experience with business development/new business success 
  • Able to manage a mix of accounts
  • Proven track record of being a leader that has built and grown teams
  • Ability to communicate information effectively and accurately, verbally or in writing
  • An ability to contribute to a collaborative work environment
  • Can work independently and as part of a team

 

ABOUT US

Weber Shandwick is a leading global marketing and communications network that delivers next-generation solutions to brands, businesses and organizations in major markets around the world.

We push beyond category convention, pairing data-driven insights with creative prowess to deliver game-changing ideas that earn attention and drive business impact. We have a deep bench of talent across sectors and specialty areas, including brand and B2B marketing, healthcare marketing, change management, employee engagement, corporate reputation, crisis management, data and analytics, technology, public affairs, social impact and financial communications.

Led by world-class strategic and creative thinkers and activators, we have won some of the most prestigious awards in the industry. Weber Shandwick was named to Ad Age’s A-List in 2020 and Best Places to Work in 2019. The firm earned 25 Lions at the 2019 Cannes Lions International Festival of Creativity.

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

Employees must be fully vaccinated against COVID-19 and, if hired, present proof of vaccination prior to start date, unless eligible for a medical or religious accommodation or other accommodation required under applicable law.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Other opportunities at Weber Shandwick

Interested in careers at Weber Shandwick but didn’t see a job listed that is right for you? Click the associated link based on your location to submit an application to our Canada, China, Hong Kong, United States and United Kingdom offices. For other locations, please check back as we continue to add new opportunities.