Vice President, Client Experience, Employee Engagement
New York, New York, United States
About United Minds
United Minds, part of the Weber Shandwick Collective, is Weber Shandwick’s in-house management consultancy that helps clients transform their organizations, with a particular focus on the people side of change. Our management consultants, DEI practitioners, business strategists, communicators and HR professionals know how to harness the power of people to solve our clients’ most critical business challenges. We support change management; leader, manager and organizational enablement; employer brand development; diversity, equity and inclusion strategy and communications; and employee engagement.
Leveraging a deep bench of specialists, we work with leading global brands to deliver positive, lasting change with data-fueled strategy and counsel, engaging stakeholders in every part of the process. By tapping into the breadth of Weber Shandwick’s creative, communications and engagement expertise, United Minds has the unique ability to provide end-to-end solutions, from strategy to execution.
We think and work globally and we are in the process of growing our network in Latin America, Asia and EMEA. We are a diverse team of management consultants, strategists and employee communications and engagement experts committed to solving a wide range of complex challenges that our clients ask us to collaborate with them on.
We are seeking a Vice President to join our New York office to lead client projects, contribute to thought leadership, and participate in new business.
What You Will Be Doing
- Manage and contribute to employee communications and engagement projects for large brands, requiring knowledge of change management process and principles with the ability to work in a fast-paced environment
- Act as a member of a cross functional team, working with other Weber Shandwick practices, to drive holistic solutions for our clients that will have tangible results on their bottom line
- Develop and implement employee communications & change management programs for clients, and/or employee experience projects (such as EVPs) consistently producing high quality content.
- Serve as daily client contact and act as client lead when appropriate; address client issues thoughtfully and effectively
- Build relationships with clients and colleague at all levels
- Owns client communications with supervision from manager; can reliably represent agency to external stakeholders
- Supports responses to new business opportunities as needed including idea contribution, research and proposal preparation
- Integrates junior staff into workflow scenarios; possesses the ability to delegate tasks while still remaining accountable for outcomes
- Supervise junior staff by motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews
What We Are Looking For
- Experience and expertise in diversity, equity and inclusion consulting or communications is a major plus; this candidate will have the opportunity to bring forward best practices to our clients and help build our diversity, equity and inclusion client offer
- Excellent communication (verbal, written, presentation) and project management skills
- Master’s Degree in Organizational Development or related field is a plus
- Change management certification is highly preferable
- Ability to professionally interface with clients
- Exhibits a willingness to continually learn and adapt
- Able to drive results even in ambiguous situations, able to quickly take ownership of process or deliverables
- Demonstrates potential to lead engagements
- Shows exceptional judgment when working with team members, client contacts and vendors
- Exhibits a strong commitment to agency and personal growth
- Consistently meets (often tight) deadlines
- Emphasizes attention to detail and quality, while working with a sense of urgency
- At least 8-10 years’ experience driving internal communications strategies and change management initiatives for large complex organizations – either from the perspective of an agency or a consulting firm, or within a dynamic in-house communications firm
- Bachelor’s Degree in business, communications, public relations, English or related field
- Proficient in Microsoft PowerPoint and Excel
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
- 401k (with employer match)
- Tuition Reimbursement
- Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
- MyDays – Flexible holiday schedules
- Short-Term Disability
- Paid Employee Family Leave
- Family Building Benefit
Employees must be fully vaccinated against COVID-19 and, if hired, present proof of vaccination prior to start date, unless eligible for a medical or religious accommodation or other accommodation required under applicable law.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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Other opportunities at Weber Shandwick
Interested in careers at Weber Shandwick but didn’t see a job listed that is right for you? Click the associated link based on your location to submit an application to our Canada, China, Hong Kong, United States and United Kingdom offices. For other locations, please check back as we continue to add new opportunities.