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Senior Associate, Client Experience

Beijing, China

Key Responsibilities:

• Demonstrate intellectual curiosity, behaviors that drive change and willingness/desire to navigate uncertainty
• Determine key drivers of business imperatives/issues to create strategic solutions that resolve issues and/or shape better business outcomes
• Advance great work and innovative ideas, rooted in demonstrable understanding of client business objectives, audiences and culture
• Be a strong connector – across practices, specialties, geographies – and by using organizational networks to successfully navigate formal and informal communication and decision-making channels
• Effectively and persuasively communicate ideas and strategies to clients and colleagues, including both oral and written expertise; where necessary, push boundaries and bravely defend great ideas with solid rationale
• Master tools, resources and business acumen to deliver strong financial performance and growth
• Maintain knowledge and practiced experience with digital and social platforms, as well as multi-channel fluency to develop integrated programs

You will have:

• Over 3 year experience in copywriter function, especially in consumer industry.
• Know and embrace the client experience promise: Know Beyond and enable and inspire teams to consistently deliver on it
• Display personal ownership and accountability for client engagement; be “in” clients’ business, developing deep understanding for industry, culture and competitors
• Actively cultivate and nurture client relationships to build trust, long-term partnership and client satisfaction
• Balance needs and priorities of client stakeholders, internal teams and Weber Shandwick organization
• Act as internal and external navigator, strategically steering work product based on understanding of client business and needs
• Understand and translate client brief into strategic, programmatic solution
• Lead, inspire and empower colleagues from various functions to coordinate work across departments, communicate effectively and collaborate to deliver as one team
• Be responsible for advancing the Weber Shandwick “Engaging Always” purpose by fostering creativity and innovation
• Formulate, research and draft plans to advance client business goals with innovative ideas that are rooted in client business strategies
• Architect engagements; establish budget, timeline and quality standards
• Drive the success of client programs from start to finish, with passion and executional excellence
• Be proactive and predictive; identify opportunities and anticipate issues, proactively recommending actions accordingly
• Maintain broad and deep industry/sector knowledge relevant to clients’ business; bring simplicity, clarity and understanding to actively help clients navigate dynamic communications environment, relevant trends and important influencers
• Maintain working knowledge of firm innovations, offerings and points of view
• Grow business prospects with existing clients, expand scopes of work and advance new business opportunities