Senior Vice President, Client Experience
Boston, Massachusetts, United States
Published
05/08/2026
Who We Are
Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.
Senior Vice President, Client Experience, Corporate Health
About Weber Shandwick Healthcare
Weber Shandwick partners with leading healthcare companies to address critical health challenges through innovative, award-winning communications strategies. Our success stems from our collaborative culture, deep scientific expertise, and integrated capabilities—supported by our global network and driven by exceptional talent.
About the Role
We’re seeking an accomplished healthcare communications leader to serve as a strategic partner leading clients, new business efforts and operations as part of the Boston Health team leadership. This critical role combines senior client leadership with hands-on execution for corporate healthcare and corporate health social assignments.
You will be a trusted advisor and operational leader who:
- Serves as the primary day-to-day strategist and relationship manager for key corporate healthcare clients
- Leads and scales our corporate health social media practice with strategic vision and execution excellence
- Manages complex, integrated teams with commercial acumen and efficiency
- Balances big-picture thinking with meticulous attention to detail
- Demonstrates the professional maturity and judgment
This is an opportunity to shape the future of corporate healthcare communications with clients and our agency while partnering with senior leaders and great thinkers in Boston and across our network.
Key Responsibilities
Client Leadership & Business Growth
- Own day-to-day client relationships and serve as the trusted strategic counsel on corporate healthcare communications assignments
- Drive client satisfaction and organic growth by anticipating needs and delivering innovative solutions
- Lead new business development efforts, from pitch strategy to presentation
- Manage the commercial aspects of large accounts, including budgets, resources, and profitability
Corporate Healthcare & Social Media Expertise
- Develop and execute integrated corporate communications strategies that address business challenges in healthcare’s evolving landscape (policy, reputation, stakeholder engagement, issues management)
- Lead corporate health social media strategy and execution, staying ahead of platform innovations and best practices
- Navigate the intersection of corporate affairs, regulatory environment, and digital communications
- Provide thought leadership on emerging trends in the corporate health space and stay ahead of shifts in healthcare corporate affairs, media landscape, and communications technology
Team Leadership & Development
- Build, mentor, and inspire high-performing teams across offices and disciplines
- Coach team members to achieve their professional goals while maintaining quality standards
- Deploy teams strategically to maximize efficiency and impact
- Foster a culture of collaboration, curiosity, and continuous improvement
Required Qualifications
- Bachelor’s degree
- 10+ years of progressive healthcare communications experience, including substantial agency background
- Proven expertise in corporate healthcare communications (corporate reputation, issues management, executive visibility, stakeholder engagement)
- Demonstrated leadership in healthcare social media strategy and execution
- Track record managing large pharmaceutical or healthcare accounts with complex, multi-market teams
- Deep understanding of the pharmaceutical/healthcare landscape and corporate affairs environment
- Excellence in client relationship management with ability to operate independently with senior client stakeholders
- Strong commercial acumen
- Exceptional written, verbal, and presentation skills
- Proven ability to lead, develop, and retain talent
- Proficiency in MS Office; advanced skills in PowerPoint and presentation platforms
What Sets You Apart
- Professional maturity and judgment to navigate complex situations independently
- Results-driven mindset with focus on measurable outcomes
- Entrepreneurial spirit combined with collaborative leadership style
- Culture champion who leads by example and inspires teams
Salary Range: $171,000 USD – $230,000 USD
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-GH
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
San Francisco, California, United States
Account Director, Client Experience, Corporate
Who We Are
Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.
Account Director, Weber Advisory
Weber Shandwick, West
At Weber Shandwick, we are operating at the intersection of business, media, policy, technology and culture — helping organizations navigate an increasingly complex stakeholder environment where reputation is shaped everywhere, all at once.
As part of Weber Advisory, our work goes beyond traditional communications. We help clients anticipate risk, shape narratives, engage stakeholders and build the trust that drives enterprise value. We combine strategic communications, cultural intelligence, issues expertise, digital influence and AI-enabled insights to help leaders and organizations move with confidence in moments that matter most.
Weber Shandwick is seeking a curious, strategic and collaborative Account Director to join our West region. This role sits within Weber Advisory’s Corporate practice and will focus on helping corporate, advocacy and public sector clients navigate the evolving intersection of business, policy, society and culture.
The ideal candidate understands that communications today is no longer just about visibility — it is about shaping influence, relevance and stakeholder trust. They bring direct experience developing executive positioning platforms and visibility strategies for senior business leaders, helping executives define differentiated points of view, build authority in the market and engage audiences across earned, owned and emerging channels.
Candidates should have a strong understanding of today’s fragmented media ecosystem — from top-tier business press and broadcast to newsletters, podcasts, LinkedIn, creators and emerging digital platforms — and know how to translate business priorities, cultural insights and executive narratives into meaningful reputation outcomes. Experience counseling executives on thought leadership, platform development, narrative strategy and high-profile visibility moments is strongly preferred.
This position will be based in either our Los Angeles, San Francisco or Seattle offices.
About You
You are deeply curious about the forces shaping business and society, from politics and regulation to internet culture, AI and shifting stakeholder expectations. You know how to help organizations show up credibly in complex environments. You can move from advising executives on sensitive issues to developing proactive storytelling platforms that build long-term relevance and trust. You thrive in fast-paced environments and bring both strategic rigor and creativity to your work.
You are a collaborative leader who can manage integrated campaigns, counsel senior clients and mentor teams while maintaining calm under pressure. You combine strong business judgment with cultural fluency and understand that the best communications strategies today are grounded equally in stakeholder intelligence and sharp storytelling.
Responsibilities
- Shape and execute integrated reputation, executive visibility and stakeholder engagement strategies in partnership with agency and client teams
- Counsel senior clients and executives on communications strategy, emerging issues, reputational risk and cultural dynamics
- Develop earned-first campaigns that connect business priorities to broader cultural, societal and stakeholder conversations
- Build and maintain strong relationships with top-tier business, national, local, trade, multicultural and lifestyle media, as well as emerging influence platforms including creators, newsletters and podcasts
- Monitor and synthesize developments across media, policy, technology, culture and business to identify risks and opportunities for clients
- Leverage proprietary AI platforms to continuously analyze and assess the evolving client landscape to anticipate future needs
- Translate insights into proactive communications strategies that strengthen reputation and organizational relevance
- Craft compelling narratives, messaging platforms, executive positioning strategies and high-impact media materials
- Partner across Weber Advisory capabilities including corporate reputation, public affairs, digital, crisis and analytics to deliver integrated solutions
- Lead integrated workstreams with strong project management, attention to detail and operational excellence
- Mentor and develop junior team members through coaching, feedback and day-to-day leadership
- Support business development efforts, including strategic thinking, proposal development and client pitches
Competencies
- Business Acumen – Understands how communications, reputation and stakeholder trust drive business outcomes
- Strategic Counsel – Brings sound judgment and executive presence when advising senior leaders and clients
- Media Fluency – Deep understanding of the evolving media environment and dynamics shaping effective storytelling
- Proactivity – Anticipates opportunities and risks; brings forward innovative ideas and solutions
- Collaboration – Builds strong relationships internally and externally to drive integrated, high-impact work
- Critical Thinking – Connects dots across complex issues and asks thoughtful, strategic questions
- Adaptability – Thrives in ambiguity and remains composed in fast-moving or high-pressure situations
- Future-Forward Mindset – Curious about AI, digital influence and emerging technologies shaping the future of communications and reputation
Basic Qualifications
- 7+ years of experience of corporate communications, executive visibility, strategic communications, public affairs, media relations or reputation management
- Experience leading integrated communications and reputation campaigns across multiple disciplines
- Strong earned media strategy and media relations experience, with a focus on executive visibility and positioning
- Experience counseling senior executives and client leadership teams
- Understanding of the evolving media, creator and digital influence ecosystem
- Proven ability to manage multiple workstreams and teams in fast-paced environments
- Bachelor’s degree
Salary Range: $100,000 USD – $130,000 USD
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-GH
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
Los Angeles, California, United States
Account Director, Client Experience, Corporate
Who We Are
Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.
Account Director, Weber Advisory
Weber Shandwick, West
At Weber Shandwick, we are operating at the intersection of business, media, policy, technology and culture — helping organizations navigate an increasingly complex stakeholder environment where reputation is shaped everywhere, all at once.
As part of Weber Advisory, our work goes beyond traditional communications. We help clients anticipate risk, shape narratives, engage stakeholders and build the trust that drives enterprise value. We combine strategic communications, cultural intelligence, issues expertise, digital influence and AI-enabled insights to help leaders and organizations move with confidence in moments that matter most.
Weber Shandwick is seeking a curious, strategic and collaborative Account Director to join our West region. This role sits within Weber Advisory’s Corporate practice and will focus on helping corporate, advocacy and public sector clients navigate the evolving intersection of business, policy, society and culture.
The ideal candidate understands that communications today is no longer just about visibility — it is about shaping influence, relevance and stakeholder trust. They bring direct experience developing executive positioning platforms and visibility strategies for senior business leaders, helping executives define differentiated points of view, build authority in the market and engage audiences across earned, owned and emerging channels.
Candidates should have a strong understanding of today’s fragmented media ecosystem — from top-tier business press and broadcast to newsletters, podcasts, LinkedIn, creators and emerging digital platforms — and know how to translate business priorities, cultural insights and executive narratives into meaningful reputation outcomes. Experience counseling executives on thought leadership, platform development, narrative strategy and high-profile visibility moments is strongly preferred.
This position will be based in either our Los Angeles, San Francisco or Seattle offices.
About You
You are deeply curious about the forces shaping business and society, from politics and regulation to internet culture, AI and shifting stakeholder expectations. You know how to help organizations show up credibly in complex environments. You can move from advising executives on sensitive issues to developing proactive storytelling platforms that build long-term relevance and trust. You thrive in fast-paced environments and bring both strategic rigor and creativity to your work.
You are a collaborative leader who can manage integrated campaigns, counsel senior clients and mentor teams while maintaining calm under pressure. You combine strong business judgment with cultural fluency and understand that the best communications strategies today are grounded equally in stakeholder intelligence and sharp storytelling.
Responsibilities
- Shape and execute integrated reputation, executive visibility and stakeholder engagement strategies in partnership with agency and client teams
- Counsel senior clients and executives on communications strategy, emerging issues, reputational risk and cultural dynamics
- Develop earned-first campaigns that connect business priorities to broader cultural, societal and stakeholder conversations
- Build and maintain strong relationships with top-tier business, national, local, trade, multicultural and lifestyle media, as well as emerging influence platforms including creators, newsletters and podcasts
- Monitor and synthesize developments across media, policy, technology, culture and business to identify risks and opportunities for clients
- Leverage proprietary AI platforms to continuously analyze and assess the evolving client landscape to anticipate future needs
- Translate insights into proactive communications strategies that strengthen reputation and organizational relevance
- Craft compelling narratives, messaging platforms, executive positioning strategies and high-impact media materials
- Partner across Weber Advisory capabilities including corporate reputation, public affairs, digital, crisis and analytics to deliver integrated solutions
- Lead integrated workstreams with strong project management, attention to detail and operational excellence
- Mentor and develop junior team members through coaching, feedback and day-to-day leadership
- Support business development efforts, including strategic thinking, proposal development and client pitches
Competencies
- Business Acumen – Understands how communications, reputation and stakeholder trust drive business outcomes
- Strategic Counsel – Brings sound judgment and executive presence when advising senior leaders and clients
- Media Fluency – Deep understanding of the evolving media environment and dynamics shaping effective storytelling
- Proactivity – Anticipates opportunities and risks; brings forward innovative ideas and solutions
- Collaboration – Builds strong relationships internally and externally to drive integrated, high-impact work
- Critical Thinking – Connects dots across complex issues and asks thoughtful, strategic questions
- Adaptability – Thrives in ambiguity and remains composed in fast-moving or high-pressure situations
- Future-Forward Mindset – Curious about AI, digital influence and emerging technologies shaping the future of communications and reputation
Basic Qualifications
- 7+ years of experience of corporate communications, executive visibility, strategic communications, public affairs, media relations or reputation management
- Experience leading integrated communications and reputation campaigns across multiple disciplines
- Strong earned media strategy and media relations experience, with a focus on executive visibility and positioning
- Experience counseling senior executives and client leadership teams
- Understanding of the evolving media, creator and digital influence ecosystem
- Proven ability to manage multiple workstreams and teams in fast-paced environments
- Bachelor’s degree
Salary Range: $100,000 USD – $130,000 USD
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-GH
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
New York, New York, United States
Account Director, Client Experience
Who We Are
Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.
Weber Shandwick is looking for a dynamic Account Director to join our Consumer team in our New York office supporting iconic beauty brands.
We Are Seeking:
We are looking for a driven, self-motivated and culturally fluent, Account Director to join our Consumer team, working across beauty and CPG brands. As an Account Director, you will be responsible for leading day-to-day business and spearheading high-profile, award-worthy, earned-driven integrated campaigns for some of our top clients including Unilever W&C brands. This is a high-visibility role in a fast-paced, integrated environment with cross-functional collaboration across channels and partners. You’ll work closely with clients, and integrated agency teams to deliver social-first, earned-led programs that drive engagement and buzz, while guiding a team of rising talent.
What the Role Entails:
- Lead multi-channel campaigns with an emphasis on earned media, cultural storytelling, and social/digital engagement
- Collaborate within IATs, working alongside creative, paid media, influencer, and experiential partners
- Oversee campaign launches from start to finish inclusive of planning, event/activation production, management of talent partner(s), and development of media materials and social briefs
- Ability to turn ideas into workable plans and presentations via decks
- Build trusted relationships with senior clients, offering strategic POVs and counsel
- Ensure programs are rooted in insights and measured against KPIs
- Manage diverse internal teams and SMEs with clarity and organization
- Lead by providing mentorship, fostering growth and innovation
Who You Are:
- Must have a strong passion for lifestyle and beauty brands, with a sharp awareness of emerging cultural and consumer trends
- Proven experience executing successful campaigns that generated earned media, drove social engagement, and made a cultural impact
- An expert in navigating Integrated Agency Teams, juggling multiple workstreams, and managing multiple clients
- A strategic thinker with strong instincts for what drives earned media and social buzz
- Strong ability to remain nimble and counsel clients through conflict
- Aptitude for financial analysis
- Confident working with senior clients and leading large teams
- A natural leader with strong presentation skills who pays attention to detail
- Sharp writing skills and a creative mindset
- Commitment and dedication to the agency’s success as well as individual career
Basic Qualifications:
- At least 8-10 years’ experience in agency, PR/Communications space
- Bachelor’s Degree in Communications, Business Management, or related field
Salary Range: $100,000 USD – $130,000 USD
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-JP1
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
